IT Support

Need some support? You’re in the right place! Log on in and you’ll be able to open a support ticket. We’re ready to help.

817-923-2419LEARN MOREa technical support icon
a technical support icon 817-923-2419LEARN MORE

IT Support

Need some support? You’re in the right place! Log on in and you’ll be able to open a support ticket. We’re ready to help.

Support

All you need to do is enter your login details here and head on in. If you’re still waiting on your login information to be set up, please have your main company contact reach out to request access for you.

TECH LIBRARY

A little light reading to keep you updated on news that could impact your company.

Information Technology, or IT for short, is the one division of a company that reaches into and impacts every single other area of the business. The health of the IT area of the company more or less determines the health of the entire company. Investing in strong IT can boost productivity and efficiency in every area of the company, but it also means failing to take IT seriously can take a toll on the entire company as well.

Let’s chat about IT.

Whether you’re in the middle of a crisis and need help yesterday or are planning ahead, we’ve got your back. We’d love to grab some time on your calendar to have a conversation about where you’re currently at with IT, your goals for the future, and how Aeko Technologies can help you get there.

If you’re an existing customer, please get in touch via your Quick Case link or call the office to be directed to our support hotline.

OFFICE

817-923-2419

OUR SOLUTIONS

We believe all small and medium businesses deserve the same reliability and security the enterprise guys get without sacrificing the agility and cost-consciousness that is a hallmark of SMBs. We take on the roll of IT manager and partner, reducing our clients’ frequency and length of costly downtimes. 24/7 monitoring lets us proactively give our clients a heads-up about potential problems before they happen, cutting down the chance of a knock-down-drag-out issue.

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MANAGED IT SERVICES

At Aeko, we give our clients the ability to have a customized help desk, hosted PBX (phone) systems, and cloud-based solutions like Office 365. The best part? Every single one of our IT solutions can be scaled and priced to fit your organization. We make IT easy!

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DISASTER RECOVERY

Business isn’t all sunshine and rainbows, but with the right plan in place, you don’t have to worry when the thunder comes rolling in. We work with you to design, develop, and implement start-to-finish Disaster Recovery and Business Continuity (DR/BC) plans that get you back up and running faster than ever.

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SECURITY

We don’t like to brag, but our years (and years) of experience in Security and Compliance put us solidly at “expert” status. Our InfoSec pros use cutting-edge technologies to not only keep your system safe, but monitor it continually to make sure it stays that way.

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HARDWARE IT INFRASTRUCTURE

Any system is only as good as the hardware it runs on, and at Aeko Technologies, we can build out the infrastructure your company needs in order to thrive. We handle all our clients’ technology infrastructure needs from cabling to network architecture and everything in between.

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HOSTED PHONE SYSTEMS

With cloud-based phone services, your business is more efficient and easier to manage. Hosted phone systems replace existing, outdated phone equipment with a cloud-hosted PBX. This means your desk and smartphones work together and can be controlled remotely from any device.

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Visit our Solutions Page to see the whole suite of Aeko services.