Support

Welcome to our support page. On this page you can access the client support portal to submit a support ticket.

817-923-2419CONTACT US

Support

To login to the client support portal, please enter your Client Access Portal username and password in the form. If you do not have a username and password for the client support portal, please have your main company contact request access for you.

TECH LIBRARY

See what will impact your company.

There are few groups within a company that have a greater impact on and reach deeper into all parts of the company than Information Technology (IT). This means that upgrades to IT can often boost efficiency and productivity in ways that are difficult to match in other parts of the company. Unfortunately, it also means that failures within IT will often pose a greater risk to the company than failures in other parts of the company.

WE ARE READY TO HELP!

Let’s schedule a time to talk…whether it’s a problem today or you need an IT program customized to enable your growth while keeping you safe in a very unsafe world.

If you are an existing customer, please continue to use your Quick Case link or call the office to be directed to our support hotline.

OFFICE

817-923-2419

OUR SOLUTIONS

We believe that mid-sized organizations deserve the same reliability and security experienced by their enterprise counterparts, while maintaining the agility and cost-consciousness that is a hallmark of SMBs. Our managed IT service offerings reduce our clients’ occurrence and duration of costly downtimes. 24×7 monitoring allows us to proactively notify our customers of issues usually before they are aware there is a problem.

IT SERVICES

Aeko offers customized help desk, hosted PBX (phone) systems, and cloud-based solutions like Office 365 that can be scaled and priced to fit your organization. We make IT easy.

DISASTER RECOVERY

Aeko designs, develops, and implements comprehensive Disaster Recovery and Business Continuity (DR/BC) plans specific to your company.

SECURITY

With years of experience in Security and Compliance, Aeko’s InfoSec experts will utilize the latest technologies to secure and monitor your system.

TECHNOLOGY INFRASTRUCTURE

Aeko Technologies is more than a managed services company. We handle all of our clients’ technology infrastructure needs from cabling through network architecture…and everything in between.

HOSTED PHONE SYSTEMS

Cloud-based phone services make your business more efficient and easier to manage. Hosted phone systems replace existing phone equipment with a cloud hosted PBX, which means your desk and smart phones work together and can be managed from your web browser and a mobile app.

Visit our Solutions Page to see the whole suite of Aeko services.